Quality Commitment

At T&S, customer satisfaction is our highest priority. This dedication to our customers begins with a commitment to quality. Whether it involves developing innovative technology or providing field support, we strive for continual process improvement, always focused on delivering exceptional value to our customers.

More than merely an end result, quality is also a mindset. Our long-term quality commitment begins with executive endorsement and continues throughout the company.

To achieve continuous improvement, T&S adheres to a Quality Policy that calls for every employee to pursue total customer satisfaction. We take "毫微必究 点滴皆纳" as the QC working principle, or in English, "Never give in to a little mistake". Our commitment to "Quality at Every Step" is evident in our products, our processes and our work environment.

Certified to ISO 9001 since 2003, the T&S continuing compliance with this standard spearheads our quality system by supporting the design, production and servicing of our products. ISO 9001 certification ensures that all participating telecommunications suppliers fall under the same guidelines and helps distinguish "best-in-class" manufacturers and suppliers.

T&S locations are also certified to ISO 14001, the globally recognized standard for environmental management systems (EMS).  ISO 14001 certification demonstrates our commitment to environmental concerns and a system to monitor, manage and improve our performance.

Today, T&S embraces a long history of core values – including innovation, organizational learning, valuing people and diverse needs and management by actionable metrics. These values continue to inform our uncompromising commitment to providing our customers with the highest quality, leading-edge products, both today and into the future.